#1 Laos’ Trusted Web SMS Platform
One Platform for Messaging Campaigns Built for Lao Businesses
Transform the way you connect with customers through strategic SMS Messaging Campaign solutions — a unified platform for SMS & WhatsApp in Malaysia.
Reach thousands of Malaysian customers with powerful SMS & WhatsApp messaging campaigns designed for efficiency, reliability, and measurable results. The trusted choice for Malaysian businesses to boost engagement and build lasting connections.
24/7 Customer Support – We're always here to help.
Chosen by Many in Laos
Why Choose Our Web Portal in Laos?
A complete platform for both SMS and WhatsApp — built to scale efficiently, deliver reliably, and drive real campaign results.
Single Platform, Dual Channels
Control your SMS and WhatsApp messaging from a single, easy-to-use dashboard — trusted by businesses and organisations in Laos and worldwide since 2003.
Laos-Ready Compliance
Send your SMS Messaging Campaigns with confidence. Our platform complies with Lao communication and data regulations, ensuring every message is credible and secure.
Powerful Campaign Tools
Boost performance with advanced campaign tools, including real-time analytics, message personalisation, intuitive contact management, and flexible scheduling options.
Messaging That Adapts
Enjoy full compatibility with long and Unicode SMS, plus two-way communication for customer replies, confirmations, or inquiries. You can also send WhatsApp broadcasts without creating groups.
Global Reach & Reliability
Extend your reach beyond Laos to more than 200 countries with intelligent routing. Automatic retries for up to 36 hours ensure delivery, even when recipients are temporarily offline.
Clear Pricing & 24/7 Support
No setup fees or contracts — only pay-as-you-go credits. Plus, our dedicated support team is available 24/7 via email, phone, and chat. Begin risk-free with a 10-message trial — no credit card required.
Our Dashboard
Comprehensive Campaign Management Dashboard
Manage your SMS Messaging Campaigns in Laos effortlessly with our user-friendly, web-based dashboard — built for precision, speed, and maximum efficiency.
Delivery Report
Monitor your campaign performance in real time through detailed delivery reports that give you full transparency and measurable results.
Customised Message Personalisation
Make every message feel personal by adding customer names, purchase information, or promo codes to increase engagement and response rates.
Run SMS Surveys, Contests & Promotions
Design interactive SMS Messaging Campaigns to collect feedback, encourage participation, and build stronger customer loyalty through creative engagement.
Import Contact Numbers via File Upload
Simplify operations by uploading your contact lists directly from spreadsheets — no more manual data entry or wasted time.
Phone Book Management
Easily organise, categorise, and segment your contacts to send more targeted and effective SMS Messaging Campaigns.
Smart Message Scheduler
Choose the best date and time to deliver your SMS messages automatically, helping your campaigns achieve maximum visibility and impact.
SMS Solutions
Fully-Featured SMS Messaging Campaigns
Our Web SMS platform is equipped with advanced tools to ensure your SMS Messaging Campaigns in Laos are clear, effective, and fully optimised — regardless of language or message type.
Extended Message Length
Send messages longer than 160 characters as one seamless text, keeping your communication consistent and easy to read.
Full Unicode Compatibility
Connect with customers across different languages — including Lao, Chinese, Arabic, and Japanese — through complete Unicode support for accurate and readable delivery.
Interactive Two-way SMS
Move beyond one-way messaging by allowing recipients to respond directly to your SMS. Ideal for confirmations, feedback, customer inquiries, or creating stronger engagement through conversation.
WhatsApp Solutions
Activate Global Engagement on WhatsApp.
Reach and engage customers across Laos and around the world with powerful, targeted communications that complement your SMS Messaging Campaign.
Transform Business Communications with WhatsApp Messaging
Our platform helps businesses deliver large-scale, one-to-many messages that appear as private chats — no group creation required. Perfect for sending promotions, service updates, appointment reminders, and time-sensitive alerts that boost measurable customer engagement.
Expand your global audience
Boost customer interactions
Achieve higher open rates
Enjoy cost-effective communications
Worldwide Messaging
Go Global with SMS Messaging Campaigns
Send messages to over 200 countries with intelligent routing and full compliance with international messaging standards. Expand your communication reach and connect with customers worldwide — all from Laos.
Use Cases
The platform accommodates a broad range of use cases and can be customized to meet your precise requirements.
Marketing & Promotions
- Flash Sales & Limited-Time Offers: Create urgency (e.g., '2-hour flash sale starts NOW! Use code FLASH20').
- Discount Codes & Coupons: Deliver exclusive deals directly to subscribers.
- New Product/Service Announcements: Inform loyal customers first.
- Event Promotions & Reminders: Drive registrations and attendance for webinars, sales, or physical events.
- Loyalty Program Updates: Share points balance, reward availability, or special member perks.
- Abandoned Cart Reminders: Gently nudge customers to complete their purchase (use sparingly).
- Personalized Offers: Send targeted promotions based on past purchase history.
Customer Service & Support
- Appointment Reminders: Reduce no-shows for doctors, salons, interviews, etc. (e.g., "Your appointment with Dr. Smith is tomorrow at 2 PM").
- Order Confirmations: Instantly confirm a purchase (e.g., "Thanks for your order #12345!").Shipping & Delivery Updates: Provide real-time tracking info (e.g., "Your package is out for delivery!").
- Support Ticket Updates: Notify users about responses or status changes on their support requests.
- Service Outage Notifications: Inform customers about interruptions and expected resolution times.
- Feedback Requests & Surveys: Send short links to gather quick feedback after an interaction or purchase.
- Billing Reminders & Payment Confirmations: Alert customers about upcoming due dates or confirm successful payments.
- Two-Way Customer Support: Allow customers to text a keyword (like HELP) to initiate basic support or request a callback."
Operations & Logistics
- Delivery Driver ETAs & Updates: Allow customers to track driver location or receive arrival notifications.
- Appointment Confirmations (Interactive): Ask users to reply Y/N to confirm attendance.
- Shift Scheduling & Reminders (Internal): Notify employees about their upcoming shifts or open slots.
- Inventory Alerts: For businesses needing quick stock level updates.
- Field Service Updates: Inform customers when a technician is dispatched or en route.
Hospital and Healthcare
- Public Health Advisories: Disseminate information about local outbreaks, health warnings, or recalls.
- Emergency Clinic/Hospital Notifications: Inform the community about facility closures, diversions, or emergency protocols.
- Blood Drive Notifications & Reminders: Encourage donations and inform donors of upcoming drives.
- Disaster Response Coordination: Communicate with staff and affected public during critical events.
Security & Authentication
- Two-Factor Authentication (2FA/MFA): Send verification codes to confirm user identity during login or sensitive transactions (still common, though app-based authenticators are often more secure).
- Password Resets: Send temporary codes or links to allow users to reset forgotten passwords.
- Fraud Alerts: Notify users of suspicious activity on their accounts (e.g., banks, credit cards).
- Account Verification: Confirm phone number ownership during signup.
Reminders & Notifications
- Event Reminders (Non-Marketing): Reminders for meetings, community events, etc.
- Payment Due Dates: Personal reminders for bills, loans, etc.
- Subscription Renewal Notices: Alert users before their subscription renews.
- Medication Reminders: (Though dedicated apps are often better).
Have Questions?
Frequently Asked Questions (FAQs)
Find quick answers about using Mocean’s Web Portal in Laos to run SMS Messaging Campaigns and WhatsApp broadcasts.
MoceanAPI provides SMS API services along with APIs for WhatsApp, Voice, Number Lookup, and Verification — plus an intuitive Web Portal that makes sending SMS broadcasts and campaigns fast and simple.
Yes. Our SMS API enables global delivery to more than 200 countries, ensuring your messages are sent quickly, securely, and without disruption.
Just log in at moceansms.com to send bulk SMS messages instantly — no coding required. It’s the perfect solution for businesses that want an easy, reliable way to communicate.
Absolutely. MoceanAPI follows Laos’s communication standards to ensure every message is delivered safely, securely, and in full compliance with local requirements.
Get Started with MOCEAN Web Portal!
Ready to enhance your business communication in Laos? Sign up for a free account and explore the Web Portal with 10 complimentary test credits. No setup fees, no monthly charges — just top up credits whenever you need them.
Let’s Talk – We’re Here to Help
Have questions about running your SMS Messaging Campaign in Laos? Reach us at sales@moceansms.la or fill out the form below — our team is available 24/7 to support you.